TILEVA POP · Privacy

Your garden.
Your privacy.

Privacy information for the Tileva Pop mobile game and these product pages.

Who is responsible?

Tileva Pop is provided by GRKN Studios Management LTD. You can contact us at info@grknstudios.co.uk. Our registered contact details are shown below.

Progress on your device

The game stores level progress, scores, settings, coin balances, owned themes and purchase transaction references locally. No game account is required and we do not provide cross-device cloud synchronisation. This local data is used to run the game, remember your choices and avoid granting the same purchase twice. Removing app data or uninstalling may remove these records.

Advertising and privacy choices

The app integrates Google AdMob and Google’s User Messaging Platform (UMP). Depending on your choices and the SDK configuration, Google may process identifiers, IP address, device and app information, ad interactions and diagnostic data to serve and measure ads, limit fraud and manage privacy choices. The app requests the applicable consent information before starting ad requests. Where required, the in-game Settings menu provides advertising privacy options. On iOS, the system may also ask for permission to track; you can manage this in device settings. Refusing tracking permission does not mean all ads are removed. See Google’s Privacy Policy and how Google uses information from partner apps.

In-app purchases

Apple App Store or Google Play handles payments. We do not receive your payment card details. The app processes product identifiers and transaction references to grant purchases and prevent duplicate delivery. Eligible permanent themes can be restored through the store. Consumed coin packs are not restored as new packs. Store records are subject to Apple’s privacy information and Google’s Privacy Policy.

Support messages and website visits

If you email us, we receive your email address and the information you choose to include, such as device details or an order reference. We use it to respond and investigate your request. These product pages add no analytics or marketing cookies of their own. The hosting provider may keep access and security logs, including IP address, request time and browser information, to operate and protect the website.

Purposes, lawful bases and sharing

We process support information to respond to your request and fulfil our service obligations, and use our legitimate interests to maintain service security and investigate problems. Where required, advertising consent is requested through UMP. Store providers, advertising providers and hosting/email providers process information needed for their services. We do not sell your support messages or local game progress. Providers may process data outside your country under their applicable transfer arrangements.

Retention and your choices

Local game records remain on your device until cleared or removed. We retain support correspondence only as needed to address the request and meet applicable record-keeping obligations; provider logs and store/ad records follow their own retention policies. You may request access, correction, deletion or restriction of personal information we hold, and object or withdraw consent where applicable. Contact us using the address below. Because there is no game account or central progress database, we cannot retrieve or erase a local save remotely. You may also complain to the UK Information Commissioner’s Office or your local supervisory authority.

Children and changes

Tileva Pop does not require children to submit personal details or create an account. A parent or guardian concerned about information supplied through support should contact us. Store age ratings and parental controls apply to downloads and purchases. We may update this page as the game or its services change; the date above identifies the latest revision.

GRKN Studios Management LTD · Company number 14076443

Unit DA2, Sutherland House, 43 Sutherland Road, London E17 6BU, United Kingdom

info@grknstudios.co.uk