Support

No. GRKN iPTV Player is a player. Add sources you own or have permission to access. We do not sell IPTV subscriptions.

Tap +, choose M3U link, M3U text, compatible Xtream login or Direct stream, then follow the form. A direct MP4 address belongs in Direct stream, not M3U link.

Open Settings > Sources and select the playlist you want to use. Compatible saved sources can refresh at startup or through the manual refresh option. A pasted M3U text has no server address to refresh.

Check your connection and whether your provider is available. Send your device model, app version, the steps you took and the error number, if shown. Never send your full M3U link, password or provider credentials. A technical report can be shared from a supported error dialog.

No. Only supported direct video files can be downloaded, where you have permission. Live recording and offline HLS downloads are not provided. Keep the app open while a download is running.

Delete sources from source management, remove downloaded files from Downloads and clear viewing history or artwork cache in Settings. Device backup and secure-storage behaviour depend on your operating system.

Yes. Open Settings > Language and choose English (UK), Türkçe or the device language.

Open Favourites > Private folder. Choose the favourites to keep there and add a password. The lock protects only that folder; the same items can remain visible in your source catalogue and history. Keep your password safe: there is no account-based recovery.

Parental controls restrict playback and downloads of selected categories or items using a six-digit PIN. Names and artwork remain visible. The rules apply only on the current device and are not transferred through device pairing.