Flock Pop / Support

Support

Need help with Flock Pop? Check the questions below, or email us. We usually reply within 2 working days.

Email us

info@grknstudios.co.uk

Please include your device model and the app version (Settings → About).

Email support

Frequently asked questions

Is Flock Pop free?

Yes. It’s free to play with a small banner ad and a full-screen ad after every 5th level. Optional reward videos give you boosters, double coins and extra lucky spins. Coin packs, the starter pack and the piggy bank are optional purchases.

Can I remove the ads?

There is no ad-free purchase. Reward videos are always optional, and every booster they give can also be paid for with in-game coins.

Is every level really solvable?

Yes. Every level is checked by a solver before you play it, without any booster. If you get stuck, Undo (5 free every level) or Restart (always free) helps, and a Hint shows a move that still leads to a win.

Does it work offline?

Yes. You can play without internet. Ads and purchases need a connection.

What are the birds in the shadow?

From level 6, some birds hide in the shadow as a “?”. They show who they are when they reach the tip of their branch, so plan your moves to bring them out.

When do new birds arrive?

Six birds are there from the start. From level 8, a new bird joins every 4 levels until all 30 have arrived at level 100. Open the Bird album in the rewards row to see the ones you have met.

Is my progress saved?

Your progress, including the level you are in the middle of, is saved on your device. Deleting the app deletes it.

How does the piggy bank work?

Every level you finish drops 25 coins in, up to 2,500. Once it holds 500 coins you can break it open with a purchase and take them all.

I bought something on another phone. Can I get it back?

Coins, the piggy bank and the starter pack are used up when bought, so they can’t be restored. If a purchase didn’t arrive, open the Shop (tap your coins) and tap Restore purchases, signed in with the same Apple ID or Google account.

A purchase didn’t arrive.

Restart the app and tap Restore purchases in the Shop. If it still doesn’t appear, email us with your receipt (Apple/Google sends it by email). For refunds, use Apple (reportaproblem.apple.com) or Google Play (play.google.com/store/account).

How do I change my ad privacy choices?

Settings → Privacy choices (shown in the UK and EU). On iPhone, you can also turn tracking off in iOS Settings → Privacy & Security → Tracking.

How do I change the language?

Settings → Language: English, Türkçe or Auto (your device language).